You will leave with:
– A greater sense of self-awareness about how your communication impacts others
– Tools to slow down your reactions and increase your empathy
– Problem-solving techniques for moving through challenging situations
– An ability to understand natural defensive responses and provide empathic responses and actions
– Enhanced skills in handling challenging conversations and daily interactions
Given that professional development is best applied with support with practice over an extended period of time, this program begins with a full foundational day and continues for eight weekly half day sessions with plenty of practical application, peer support and mentorship.